Privacy Policy — Blitz-Strike
Last updated: 25 September 2025
Company (Controller): PROTECT YOUR SERVICES LTD
Registered address: Dept 6148, 43 Owston Road, Carcroft, Doncaster, United Kingdom, DN6 8DA
Contact: info@blitz-strike.com
1. About this Policy
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit or use the Blitz-Strike website and game (the “Service”). It applies to users in the UK and elsewhere, and is designed to comply with the UK GDPR and the UK Data Protection Act 2018.
2. Personal Data We Process
We process the following categories of personal data:
• Purchase & account data: email address; order identifiers; in-game identifiers; country; transaction metadata provided by payment processors (we do not receive full card numbers).
• Technical & usage data: IP address; device and browser attributes; language; approximate location (country/region); gameplay telemetry; crash/diagnostic logs; cookie identifiers.
• Support communications: messages and attachments sent to info@blitz-strike.com; timestamps and resolution notes.
• Marketing preferences: your consent choices for email or in-product messages (if any).
3. Purposes & Lawful Bases
We use personal data for:
• Providing the Service and fulfilling purchases (contract).
• Operating, maintaining, and securing the Service, preventing fraud/abuse, and ensuring fair gameplay (legitimate interests).
• Analytics to understand performance and improve features, using aggregated or pseudonymous data where possible (legitimate interests).
• Sending optional marketing communications where you have opted in, and using non-essential cookies/SDKs (consent).
• Meeting legal obligations, including tax and accounting record-keeping (legal obligation).
4. Cookies & Similar Technologies
We use cookies and similar technologies to run the Service, remember preferences, measure performance, and (if you consent) support marketing. For details and controls, see our Cookie Policy and the cookie preferences centre on the site. You can change or withdraw consent at any time.
5. Sharing & Recipients
We share data with trusted recipients that help us operate the Service, subject to appropriate contracts:
• Payment processors: to process your payments and prevent fraud.
• Hosting and infrastructure providers: to run and deliver the Service.
• Customer support tools: to manage and respond to your requests.
• Analytics providers: to understand usage and improve our Service (where permitted by law and your settings).
• Professional advisers and auditors: for legitimate business purposes and legal compliance.
We do not sell personal data.
6. International Transfers
Where data is transferred outside the UK, we use appropriate safeguards such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, plus supplementary measures where needed.
7. Retention
We keep personal data only as long as necessary for the purposes above:
• Purchase and taxation records: typically up to 7 years (or longer where required by law).
• Support tickets: typically up to 24 months after closure.
• Analytics data: typically 12–24 months, or as configured by the provider.
We may retain data longer in the event of a dispute, to establish or defend legal claims, or to comply with legal obligations.
8. Security
We apply technical and organisational measures appropriate to the risks of our processing, including access controls, encryption-in-transit, environment segregation, monitoring, and regular software updates. No system is completely secure; you are responsible for using strong passwords and protecting your devices.
9. Children
The Service is intended for general audiences. If local law requires parental permission for minors to make purchases, a parent/guardian should supervise use and purchases. If you believe a child has provided us personal data without appropriate permission, contact us at info@blitz-strike.com so we can address it.
10. Your Rights
Subject to legal limits, you have the right to request:
• Access to your personal data;
• Rectification of inaccurate or incomplete data;
• Erasure of data (“right to be forgotten”);
• Restriction of processing;
• Data portability; and
• Objection to processing based on legitimate interests or to direct marketing.
Where processing is based on consent, you may withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
11. Exercising Your Rights
To exercise rights, contact info@blitz-strike.com. We may request information to verify your identity. We aim to respond within one month, or longer for complex requests as permitted by law.
12. Complaints
If you have concerns, contact us first at info@blitz-strike.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). See www.ico.org.uk for guidance.
13. Third-Party Links & Services
The Service may link to third-party sites or integrate third-party features. Those providers have their own privacy practices; review their policies before sharing data.
14. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our processing or the law. The “Last updated” date will be revised. For material changes, we will take reasonable steps to inform you.
15. Contact
Questions or requests: info@blitz-strike.com